Orlando and Abraham are so attentive! Those guys are the ones to go too! They know their inventory and know exactly what's going to work! They are the ONLY REASON I chose to go to this location.
They might be a big name company but the salesmen and woman that sold us the ring at this store are liars. Do your research on diamonds and make sure you get the certification. They will try to take advantage of people and on top of that lie to your face. Picked up the ring and they tried to not deliver on the insurance certification. Went into store and got it and found out they lied to us. Everything from diamond quality, diamond color to return policy. Just avoid buying from them to save yourself the trouble of disappointment and heartache. My gf was originally so happy we got this ring and the quality to find out they LIED about everything. When asked for their corporate number to file a complaint they refused to and wanted me to speak to their "regional manager" instead which they gave a false extension. Do NOT buy from them. If you're getting an engagement ring for the person you want to spend the rest of your life with do you really want to risk it coming out in the future that you were wrong about the diamond itself? I had them resize it, seems like they altered the diamonds too. I think they switched out the SI1 diamonds for I3. The diamonds look more dull than when we bought it.
great customer service. got the ring i was looking for. happy girlfrind!
Kay Jewelers Outlet is a US Jewelry Store based in Sunrise, Florida. Kay Jewelers Outlet is located at 12801 W Sunrise Blvd Ste. 343, Sunrise, FL 33323, USA.
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